1) Who we are
aeo ("we", "us") provides an AI visibility analytics platform that helps you understand how often AI systems mention or recommend your brand, and what to do to improve it.
2) What this Privacy Policy covers
This Policy explains how we collect, use, share, and protect information when you:
- create an account,
- create a project (brand/site),
- run scans (LLM prompts and responses),
- connect integrations (e.g., Apify, OpenRouter, optional analytics),
- use dashboards (Overview, AI Visibility, Competitors, Keywords, Content, Actions, Integrations).
3) Information we collect
4) How we use information
We use your information to:
- provide the service (run scans, display dashboards, generate recommendations/content drafts),
- maintain reliability, security, and abuse prevention,
- improve product quality (e.g., debug failures, performance tuning),
- communicate with you (service notices, support),
- comply with legal obligations.
5) Legal bases (EEA/UK)
Where applicable, we process data based on:
- contract (to provide the service you requested),
- legitimate interests (security, fraud prevention, service improvement),
- consent (where required, e.g., certain marketing communications),
- legal obligation (tax/accounting/compliance).
7) Data retention
We retain data for as long as necessary to provide the service and for legitimate business purposes:
- Project and scan data is retained until you delete it (or your account), unless we must retain certain records for legal reasons.
- Logs and security records may be retained for a limited period for security and debugging.
8) Security
We use reasonable technical and organizational measures to protect data, including:
- encryption in transit (TLS),
- encryption at rest for sensitive secrets (e.g., integration credentials),
- access controls and least-privilege practices.
No method of transmission or storage is 100% secure.
9) Your choices & rights
Depending on your location, you may have rights to:
- access, correct, delete, or export your data,
- object to or restrict processing,
- withdraw consent (where processing is based on consent).
You can also:
- remove integrations,
- delete projects,
- request account deletion by contacting us at support@tryaeo.com.
10) International transfers
If we transfer data across borders (e.g., to subprocessors), we use appropriate safeguards where required (such as standard contractual clauses).
11) Children
aeo is not intended for children under 16 (or the minimum age in your jurisdiction). Do not use the service if you are under that age.
12) Changes to this policy
We may update this policy. If changes are material, we will provide notice (e.g., in-app or via email). Continued use after the effective date means you accept the updated policy.
13) Contact
Questions or requests:
- Email: support@tryaeo.com
- Company: AEO Solutions LLC